OUTRIGGER Resorts & Hotels
OUTRIGGER Resorts & Hotels
  • Видео 151
  • Просмотров 662 273
Surfers in Residence X Rob Machado
Professional surfer and legend Rob Machado joins us on the latest episode of the Surfers in Residence podcast, filmed at the OUTRIGGER Waikiki Beach Resort. From competing on the WSL Championship tour for nearly a decade to starring in “Surf’s Up” and establishing his own foundation, Rob shares epic stories on the latest episode of the Surfers in Residence podcast, now available on Spotify, Apple Podcasts and RUclips.
#hawaii #oahu #waikiki #surf #surfers #surfing #athlete #legend #podcast #podcasts
Просмотров: 101

Видео

Introducing the Revitalized OUTRIGGER Kona Resort & Spa
Просмотров 204Месяц назад
The 22-acre OUTRIGGER Kona Resort & Spa proudly introduces the rebirth of its resort that honors its storied history while embracing the dynamic essence of its namesake, Keauhou, meaning “New Current” or “New Era.” Keauhou, a place steeped in cultural significance as the birthplace of King Kamehameha III, sets the stage for unparalleled experiences. Situated atop cliffs overlooking Keauhou Bay,...
Surfer in Residence X Mark Mathews
Просмотров 8 тыс.2 месяца назад
Listen to big-wave surfer Mark Mathews as he shares his story of overcoming fear, recovering from injury, and using the lessons he learned to inspire others.
Go Canoe Surfing in Waikiki
Просмотров 1182 месяца назад
No trip to Hawai'i is complete without a surf lesson from the pros! Join us and the famed Faith Surf School, located at OUTRIGGER Waikiki Beach Resort, as we ride a wave in an outrigger canoe on O'ahu's most scenic beach. #hawaii #oahu #waikiki #surfing #surfingwaves #surf #outrigger #outriggercanoe #travel #summer #summervibes #vacation #adventure #ocean #oceanwaves #oceanlife
Surfers in Residence X Kaniela Stewart and Kelis Kaleopa'a
Просмотров 10 тыс.4 месяца назад
Kaniela Stewart and Kelis Kaleopa’a join Tammy Moniz on the latest episode of the Surfers in Residence podcast. Together, the cousins dominated the 2023 WSL Longboard Tour. But before they were professional surfers, the pair could be seen catching waves on the iconic shores outside OUTRIGGER Waikiki Beach Resort - and they still are! Dive into the latest episode with our host Tammy Moniz.
Discover Thailand with OUTRIGGER Khao Lak Beach Resort
Просмотров 7054 месяца назад
Discover the very best that Thailand has to offer at OUTRIGGER Khao Lak Beach Resort and make your stay one you'll always remember with our signature experiences. OUTRIGGER Khao Lak Beach Resort is nestled on the shores of the Andaman Sea. Our guests enjoy spacious rooms and elegant suites that blend modern design with traditional Thai accents. The beachfront property features 7 private villas,...
Explore Thailand with OUTRIGGER Resorts & Hotels
Просмотров 5104 месяца назад
Recharge amidst remote beauty in Thailand with OUTRIGGER Resorts & Hotels. Find exotic tropical beaches, sumptuous cuisine, golden temples and ocean activities in this astonishingly diverse destination. From the remote beauty of Koh Samui to the energy of Khao Lak and Surin Beach in Phuket, our resorts offer the perfect setting for experiencing the wonder that is Thailand. For more information,...
Surfers in Residence X Brown Cannon
Просмотров 1,4 тыс.5 месяцев назад
Surfers in Residence X Brown Cannon
Surfers in Residence X Kai Sallas
Просмотров 1,5 тыс.7 месяцев назад
Surfers in Residence X Kai Sallas
Surfers in Residence X Josh Bogle and Maya the Cruiser
Просмотров 1,2 тыс.8 месяцев назад
Surfers in Residence X Josh Bogle and Maya the Cruiser
Surfers in Residence X James Pamplin and Church
Просмотров 1499 месяцев назад
Surfers in Residence X James Pamplin and Church
OUTRIGGER Resorts & Hotels Hawaii Properties
Просмотров 1909 месяцев назад
OUTRIGGER Resorts & Hotels Hawaii Properties
OUTRIGGER Resorts & Hotels Property Showcase
Просмотров 969 месяцев назад
OUTRIGGER Resorts & Hotels Property Showcase
Surfers in Residence X Laura Blears
Просмотров 2,1 тыс.10 месяцев назад
Surfers in Residence X Laura Blears
Surfers in Residence X Alessa Holloway
Просмотров 21 тыс.11 месяцев назад
Surfers in Residence X Alessa Holloway
The Coral Reef Penthouse Suite at the OUTRIGGER Reef Waikiki Beach Resort
Просмотров 46311 месяцев назад
The Coral Reef Penthouse Suite at the OUTRIGGER Reef Waikiki Beach Resort
Sunrise Shack at the OUTRIGGER Waikiki Beach Resort
Просмотров 32711 месяцев назад
Sunrise Shack at the OUTRIGGER Waikiki Beach Resort
Surfers in Residence X Fred Hemmings
Просмотров 526Год назад
Surfers in Residence X Fred Hemmings
The OUTRIGGER Zone
Просмотров 59Год назад
The OUTRIGGER Zone
Surfers in Residence X Eduardo Bolioli
Просмотров 3,3 тыс.Год назад
Surfers in Residence X Eduardo Bolioli
OUTRIGGER Kona Resort & Spa
Просмотров 64Год назад
OUTRIGGER Kona Resort & Spa
Surfers in Residence X Nique Miller
Просмотров 7 тыс.Год назад
Surfers in Residence X Nique Miller
Surfers in Residence X Randy Rarick
Просмотров 3,1 тыс.Год назад
Surfers in Residence X Randy Rarick
Surfers in Residence X Travis Smith and Alex Smith
Просмотров 2,7 тыс.Год назад
Surfers in Residence X Travis Smith and Alex Smith
The Navigator Experience at OUTRIGGER Reef
Просмотров 295Год назад
The Navigator Experience at OUTRIGGER Reef
Surfers in Residence X Luke Shepardson
Просмотров 5 тыс.Год назад
Surfers in Residence X Luke Shepardson
Come Be Here at OUTRIGGER Reef Waikiki Beach Resort
Просмотров 1,3 тыс.Год назад
Come Be Here at OUTRIGGER Reef Waikiki Beach Resort
OUTRIGGER Waikiki Beachcomber Hotel
Просмотров 2,1 тыс.Год назад
OUTRIGGER Waikiki Beachcomber Hotel
OUTRIGGER Resorts & Hotels
Просмотров 11 тыс.Год назад
OUTRIGGER Resorts & Hotels
OUTRIGGER Mauritius Beach Resort
Просмотров 5 тыс.2 года назад
OUTRIGGER Mauritius Beach Resort

Комментарии

  • @vanessatait3184
    @vanessatait3184 День назад

    Beautful

  • @darenmccommon1700
    @darenmccommon1700 27 дней назад

    Alessa is a way better surfer 🤙

  • @MHasnaM
    @MHasnaM 27 дней назад

    Loved this interview 🙏🏾🙏🏾🌺

  • @justinbandy1261
    @justinbandy1261 27 дней назад

    That lady is cool as

  • @Becca._E
    @Becca._E Месяц назад

    Very proud of my cousin, Josh. He's amazing.

  • @alfiesolomon3531
    @alfiesolomon3531 Месяц назад

    He is the HEat brotha

  • @Windds
    @Windds Месяц назад

    Respect locals or talk to local surfer a find out what to do

  • @brandonc5965
    @brandonc5965 Месяц назад

    I didn't even know she was a pro surfer

  • @PA96704
    @PA96704 Месяц назад

    I think Hawaii would be a 3rd world country without welfare.

  • @miro11912
    @miro11912 Месяц назад

    She's gorgeous

  • @matthewlinkous4779
    @matthewlinkous4779 Месяц назад

    SoooFun Listening😊😊😊

  • @detacheddad3396
    @detacheddad3396 Месяц назад

    Holloways Queen

  • @charlestonawai5925
    @charlestonawai5925 Месяц назад

    Awesome job Scotty Kewalos🤙🤙🤙Blessed Express 🙏🙏🙏

  • @aisakq_1
    @aisakq_1 Месяц назад

    ‘Olu’olu loa kēlā!

  • @BriONeil
    @BriONeil Месяц назад

    Love Alessa!! Beautiful Soul!! 💗💗💗

  • @TheArts19
    @TheArts19 Месяц назад

    Soy much Aloha. OMG

  • @andrewzoleta129
    @andrewzoleta129 2 месяца назад

    She has been blessed have respect everyone

  • @IronReef77
    @IronReef77 2 месяца назад

    Only been to Hawaii once, Maui. Beautiful place. Will def be back. Her and Max do alot for their pple there.

  • @shelver6618
    @shelver6618 2 месяца назад

    I clicked the video and watched it because she is the BLESSED WIFEY!

    • @IronReef77
      @IronReef77 2 месяца назад

      Yessir haha

    • @snesleywipessqueegeeservices
      @snesleywipessqueegeeservices 2 месяца назад

      Yup wanted them both on Rogan together but...can see positives to her position. Peace and quiet bruv.

  • @taplikechicken7645
    @taplikechicken7645 2 месяца назад

    Max is blessed 😉

  • @Kelgee3
    @Kelgee3 2 месяца назад

    Mahalo!! Blessed Woman Forever!!!

  • @Ponohayn
    @Ponohayn 2 месяца назад

    How r they related?😂😂😂😂😂😂

  • @PhilipRevere
    @PhilipRevere 2 месяца назад

    How is she related to Max?

    • @damntomato6451
      @damntomato6451 2 месяца назад

      Sister

    • @pk808
      @pk808 2 месяца назад

      His wife, not sister

    • @damntomato6451
      @damntomato6451 2 месяца назад

      @@pk808 you sure about that? I’m pretty sure that’s his sister if I’m not mistaken

    • @mattjones9485
      @mattjones9485 2 месяца назад

      It’s his wife ! He just talk about his anniversary with her

    • @PhilipRevere
      @PhilipRevere 2 месяца назад

      @@mattjones9485 Makes alot more sense that they are married. Seems we would of heard of the dad if they were brother and sister. Thanks for the truth. I was to lazy to look it up. Aloha.

  • @MiguelMartinez-el1le
    @MiguelMartinez-el1le 2 месяца назад

    Max sounds annoying af lol

    • @1111111111202
      @1111111111202 2 месяца назад

      hes a world champ legend for a reason. all great ppl of history are like this.

    • @MiguelMartinez-el1le
      @MiguelMartinez-el1le 2 месяца назад

      @1111111111202 not saying he isn't lol just saying his girl made him sound annoying af

    • @1111111111202
      @1111111111202 2 месяца назад

      @@MiguelMartinez-el1le yeah but she loves him for it and isnt really annoyed overall lol.

    • @boddysurfer
      @boddysurfer 26 дней назад

      @@MiguelMartinez-el1le You pass judgment on a couple you've never met over a sound bite, ridiculous.

    • @MiguelMartinez-el1le
      @MiguelMartinez-el1le 26 дней назад

      @boddysurfer I pass judgement cuz I said he "sounds" annoying from what she says? Bruh you sound just as ridiculous considering you've never met them either lmao

  • @BillKapriII244
    @BillKapriII244 2 месяца назад

    She so fuckin fine. No disrespect max you fine too.

  • @user-sz8fe2wc9w
    @user-sz8fe2wc9w 2 месяца назад

    Great!!!!! Total respect to Mark!!!

  • @jennieriley422
    @jennieriley422 2 месяца назад

    Haha🥹🥹🥹🥹😢

  • @DJMelRockwell
    @DJMelRockwell 3 месяца назад

    👣🤙🏄🏽‍♀️🌊🌅

  • @goku-1239
    @goku-1239 4 месяца назад

    Hihi

  • @ozguraydn8407
    @ozguraydn8407 5 месяцев назад

    She's georgous

  • @youtubecreaters645
    @youtubecreaters645 5 месяцев назад

    worst bvc people

  • @zayaahsap7870
    @zayaahsap7870 5 месяцев назад

    🎉🎉🎉🎉❤

  • @darkdragonspinaki
    @darkdragonspinaki 5 месяцев назад

    Maldives ❌❌ Lakshadweep ✅✅ Maldives is overrated, overpriced and there is so much racism and is unsafe for tourists. Lakshadweep ✅ located in Arabian Sea is a far better option #BoycottMaldives #StopRacism

  • @pskrish30
    @pskrish30 5 месяцев назад

    Island with lot of garbage. I do not recommend going there.

  • @kylewattssurfing3266
    @kylewattssurfing3266 5 месяцев назад

    Super cool!! ✌️ 😎 ✌️

  • @kylewattssurfing3266
    @kylewattssurfing3266 5 месяцев назад

    Awwweeesooommmeee yeeeeeeaaaahhhh!! ✌️ 😎 ✌️

  • @TehDrasticGamer
    @TehDrasticGamer 5 месяцев назад

    Great Podcast!

  • @SoulKhepri
    @SoulKhepri 6 месяцев назад

    She’s amazing we need more of her 🥺😭

  • @krishnadasp7370
    @krishnadasp7370 6 месяцев назад

    🌹🌹🌹🌹🌹👌

  • @Mendokusai-_-
    @Mendokusai-_- 6 месяцев назад

  • @canyonhaverfield2201
    @canyonhaverfield2201 6 месяцев назад

    When in doubt- say 'you know'..how shes developed a channel is a wonder 🎐

  • @ericjorgensen8028
    @ericjorgensen8028 6 месяцев назад

    Paddled out in Nov of '93 at Monster Mush on the north shore in little waves. One other guy out there...Tony Moniz. I did my best to stay out of the way...

  • @floccgotti7095
    @floccgotti7095 6 месяцев назад

    You’re beautiful in every way black Queen!!!! Continue to whoop ass!!!!🤙🏾

  • @juhkewzy9718
    @juhkewzy9718 7 месяцев назад

    What did he figure out? Curious as to I’ve the invention, fins or shape?

  • @aitutaki50
    @aitutaki50 7 месяцев назад

    These two braddahs are my same age, & I grew up in NJ watching them surf on TV in the major competitions, & reading about them in the surfing magazines...as a surfer who dreamed of living & surfing in Hawai'i, naturally they were my idols...I did eventually move to the Big Island, & I met a beautiful Native Hawaiian wahine, Mana, from a surfing family on O'ahu...we were together for 21 years, until she passed away...to me, surfing "The Sport of Kings" has always been intricately tied to Hawai'i, & to the people of Hawai'i...Michael & Tony, & their ohana are all such admirable Ambassadors of surfing & Native Hawaiian culture...this was a very special interview, & naturally I couldn't help but think about Braddah Derek the entire time too...Mahalo to all of you

  • @paulsmith5167
    @paulsmith5167 7 месяцев назад

    Amazing interview and really inspiring.

  • @Zaki22Zaki
    @Zaki22Zaki 7 месяцев назад

    Terrible Switch and Bait scheme. DO NOT STAY HERE! BE WARNED. Disappointing experience - Money grabbers for $320 USD ($440.34 CDN) short visit. We paid upfront a non-refundable vacation package of $2000+ for 6-nights and it was NOT mentioned on 3rd-party travel booking sites (their trusted-business partners) prior to confirming payment that a separate bogus, substantially high-cleaning fee will be directly charged to your credit card on file even without your acknowledgment. Upon check-in they put us in a hostile situation that we couldn't check-in ( after flying across continents and 9-hours commute) unless we paid the uninformed, separate bogus, substantially high-priced "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights and that we won't receive our hotel-access. The receptionist Angie did not care about customer service and basically told us to leave with our luggage. Basically, you're left with disappointment and no options in a. hostile situation upon check-in to make you pay a separate , bogus "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights. They also have your credit card on file. My partner and I, are careful budget spenders and triple-checked prior to booking a non-refundable payment. ONLY AFTER you make a payment, on your itinerary it will mention about a separate cleaning fee maybe charged directly by the hotel (merchant) We escalated to the General Manager Sheila Gerbig-Hussey and she does not care and even puts the blame on their trusted, 3rd party businesses, such as Air Canada, booking.com and etc; because 'she can't do anything about it' to knowing fully that the hotel (merchant) is directly charging your credit card and still makes roundabout excuses that it is their 3rd-party business fault for not informing you ahead of the booking and to refund the hotel's direct-cleaning fees To fully acknowledging that the cleaning fee is on their private website hidden on sub-pages and expects customers to visit their seperate private website to be informed about a high-cleaning fee will be charged to save themselves from this scam charge. We asked, "Why would customers go to your hidden webpage about a cleaning fee after booking on a 3rd party business partered platform?" Her response, " It is on our website" with a smirk Their bogus cleaning fee IS NOT visible fees prior to booking your trip in that one-transaction She also knowingly well they are scamming hotel guest directly and tries manuever the blame on their trusted, business partner. To even claiming, "We never have hotel customer complain or had issues paying the mandatory cleaning fee" We explained most hotels have the cleaning fee upfront and clear or included in the hotel rates. She acted dumbfound for a general manager to know such standard, industry pricing practices exists. We even attempted to send her emails after our trip to refund the amount. Her email: sheila.gerbig-hussey@outrigger.com Solution: Incase your charged instantly, inform your credit card company for a chargeback for unauthorized transaction If it is afterwards, it will upto 90-days to get your money returned from your credit card OR NEVER STAY HERE maps.app.goo.gl/PMRaWDP4i1jH2JgC8

    • @OutriggerResorts
      @OutriggerResorts 7 месяцев назад

      Aloha Zaki, kindly send us a private message so we may assist. Mahalo

  • @Zaki22Zaki
    @Zaki22Zaki 7 месяцев назад

    Terrible Switch and Bait scheme. DO NOT STAY HERE! BE WARNED. Disappointing experience - Money grabbers for $320 USD ($440.34 CDN) short visit. We paid upfront a non-refundable vacation package of $2000+ for 6-nights and it was NOT mentioned on 3rd-party travel booking sites (their trusted-business partners) prior to confirming payment that a separate bogus, substantially high-cleaning fee will be directly charged to your credit card on file even without your acknowledgment. Upon check-in they put us in a hostile situation that we couldn't check-in ( after flying across continents and 9-hours commute) unless we paid the uninformed, separate bogus, substantially high-priced "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights and that we won't receive our hotel-access. The receptionist Angie did not care about customer service and basically told us to leave with our luggage. Basically, you're left with disappointment and no options in a. hostile situation upon check-in to make you pay a separate , bogus "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights. They also have your credit card on file. My partner and I, are careful budget spenders and triple-checked prior to booking a non-refundable payment. ONLY AFTER you make a payment, on your itinerary it will mention about a separate cleaning fee maybe charged directly by the hotel (merchant) We escalated to the General Manager Sheila Gerbig-Hussey and she does not care and even puts the blame on their trusted, 3rd party businesses, such as Air Canada, booking.com and etc; because 'she can't do anything about it' to knowing fully that the hotel (merchant) is directly charging your credit card and still makes roundabout excuses that it is their 3rd-party business fault for not informing you ahead of the booking and to refund the hotel's direct-cleaning fees To fully acknowledging that the cleaning fee is on their private website hidden on sub-pages and expects customers to visit their seperate private website to be informed about a high-cleaning fee will be charged to save themselves from this scam charge. We asked, "Why would customers go to your hidden webpage about a cleaning fee after booking on a 3rd party business partered platform?" Her response, " It is on our website" with a smirk Their bogus cleaning fee IS NOT visible fees prior to booking your trip in that one-transaction She also knowingly well they are scamming hotel guest directly and tries manuever the blame on their trusted, business partner. To even claiming, "We never have hotel customer complain or had issues paying the mandatory cleaning fee" We explained most hotels have the cleaning fee upfront and clear or included in the hotel rates. She acted dumbfound for a general manager to know such standard, industry pricing practices exists. We even attempted to send her emails after our trip to refund the amount. Her email: sheila.gerbig-hussey@outrigger.com Solution: Incase your charged instantly, inform your credit card company for a chargeback for unauthorized transaction If it is afterwards, it will upto 90-days to get your money returned from your credit card OR NEVER STAY HERE

    • @OutriggerResorts
      @OutriggerResorts 7 месяцев назад

      Aloha Zaki, Kindly send us a private message so we may assist. Mahalo

  • @Zaki22Zaki
    @Zaki22Zaki 7 месяцев назад

    Terrible Switch and Bait scheme. DO NOT STAY HERE! BE WARNED. Disappointing experience - Money grabbers for $320 USD ($440.34 CDN) short visit. We paid upfront a non-refundable vacation package of $2000+ for 6-nights and it was NOT mentioned on 3rd-party travel booking sites (their trusted-business partners) prior to confirming payment that a separate bogus, substantially high-cleaning fee will be directly charged to your credit card on file even without your acknowledgment. Upon check-in they put us in a hostile situation that we couldn't check-in ( after flying across continents and 9-hours commute) unless we paid the uninformed, separate bogus, substantially high-priced "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights and that we won't receive our hotel-access. The receptionist Angie did not care about customer service and basically told us to leave with our luggage. Basically, you're left with disappointment and no options in a. hostile situation upon check-in to make you pay a separate , bogus "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights. They also have your credit card on file. My partner and I, are careful budget spenders and triple-checked prior to booking a non-refundable payment. ONLY AFTER you make a payment, on your itinerary it will mention about a separate cleaning fee maybe charged directly by the hotel (merchant) We escalated to the General Manager Sheila Gerbig-Hussey and she does not care and even puts the blame on their trusted, 3rd party businesses, such as Air Canada, booking.com and etc; because 'she can't do anything about it' to knowing fully that the hotel (merchant) is directly charging your credit card and still makes roundabout excuses that it is their 3rd-party business fault for not informing you ahead of the booking and to refund the hotel's direct-cleaning fees To fully acknowledging that the cleaning fee is on their private website hidden on sub-pages and expects customers to visit their seperate private website to be informed about a high-cleaning fee will be charged to save themselves from this scam charge. We asked, "Why would customers go to your hidden webpage about a cleaning fee after booking on a 3rd party business partered platform?" Her response, " It is on our website" with a smirk Their bogus cleaning fee IS NOT visible fees prior to booking your trip in that one-transaction She also knowingly well they are scamming hotel guest directly and tries manuever the blame on their trusted, business partner. To even claiming, "We never have hotel customer complain or had issues paying the mandatory cleaning fee" We explained most hotels have the cleaning fee upfront and clear or included in the hotel rates. She acted dumbfound for a general manager to know such standard, industry pricing practices exists. We even attempted to send her emails after our trip to refund the amount. Her email: sheila.gerbig-hussey@outrigger.com Solution: Incase your charged instantly, inform your credit card company for a chargeback for unauthorized transaction If it is afterwards, it will upto 90-days to get your money returned from your credit card OR NEVER STAY HERE

    • @OutriggerResorts
      @OutriggerResorts 7 месяцев назад

      Aloha Zaki, Kindly send us a private message so we may assist. Mahalo

  • @Zaki22Zaki
    @Zaki22Zaki 7 месяцев назад

    Terrible Switch and Bait scheme. DO NOT STAY HERE! BE WARNED. Disappointing experience - Money grabbers for $320 USD ($440.34 CDN) short visit. We paid upfront a non-refundable vacation package of $2000+ for 6-nights and it was NOT mentioned on 3rd-party travel booking sites (their trusted-business partners) prior to confirming payment that a separate bogus, substantially high-cleaning fee will be directly charged to your credit card on file even without your acknowledgment. Upon check-in they put us in a hostile situation that we couldn't check-in ( after flying across continents and 9-hours commute) unless we paid the uninformed, separate bogus, substantially high-priced "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights and that we won't receive our hotel-access. The receptionist Angie did not care about customer service and basically told us to leave with our luggage. Basically, you're left with disappointment and no options in a. hostile situation upon check-in to make you pay a separate , bogus "Mandatory cleaning fee" of USD 320 ($440.34 CDN) for 6-nights. They also have your credit card on file. My partner and I, are careful budget spenders and triple-checked prior to booking a non-refundable payment. ONLY AFTER you make a payment, on your itinerary it will mention about a separate cleaning fee maybe charged directly by the hotel (merchant) We escalated to the General Manager Sheila Gerbig-Hussey and she does not care and even puts the blame on their trusted, 3rd party businesses, such as Air Canada, booking.com and etc; because 'she can't do anything about it' to knowing fully that the hotel (merchant) is directly charging your credit card and still makes roundabout excuses that it is their 3rd-party business fault for not informing you ahead of the booking and to refund the hotel's direct-cleaning fees To fully acknowledging that the cleaning fee is on their private website hidden on sub-pages and expects customers to visit their seperate private website to be informed about a high-cleaning fee will be charged to save themselves from this scam charge. We asked, "Why would customers go to your hidden webpage about a cleaning fee after booking on a 3rd party business partered platform?" Her response, " It is on our website" with a smirk Their bogus cleaning fee IS NOT visible fees prior to booking your trip in that one-transaction She also knowingly well they are scamming hotel guest directly and tries manuever the blame on their trusted, business partner. To even claiming, "We never have hotel customer complain or had issues paying the mandatory cleaning fee" We explained most hotels have the cleaning fee upfront and clear or included in the hotel rates. She acted dumbfound for a general manager to know such standard, industry pricing practices exists. We even attempted to send her emails after our trip to refund the amount. Her email: sheila.gerbig-hussey@outrigger.com Solution: Incase your charged instantly, inform your credit card company for a chargeback for unauthorized transaction If it is afterwards, it will upto 90-days to get your money returned from your credit card OR NEVER STAY HERE

    • @OutriggerResorts
      @OutriggerResorts 7 месяцев назад

      Aloha Zaki, Kindly send us a private message so we may assist. Mahalo